DISCOVER THE LATEST
STRATEGIES & TECHNOLOGY
IN SOCIAL CUSTOMER CARE

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Hosted by

FRANKIE SAUCIER

Socially Supportive
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WHY SOCIALLY
SUPPORTIVE?

 

Socially Supportive is the only daily podcast covering all facets of providing customer care via social media. Transform your social customer care program from barely noticed to award-worthy with the insider's view Frankie Saucier delivers five days a week.

Frankie shares her own proven techniques and also takes you behind the scenes with leading executives at top companies executing cutting-edge strategy that stands out with customers.

FOLLOW FRANKIE
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WANT THE HOTTEST INFO FIRST?

JOIN THE SOCIAL PACK FOR THE INSIDE SCOOP

Join the social pack today and be up to speed on the latest tips, tricks and technology used by the hottest pros in the industry. This is real, actionable information you can use today.

JOIN THE DISCUSSION

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LATEST EPISODES

Episode 17 – 3 Team Structures for a Social Customer Care Team with Al Hopper

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Episode 16 – Trolls: How to Respond

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Episode 15 – 10 Steps to Excellent Social Media Customer Care by Headway Capital

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Episode 14 – Whatsapp as the New Frontier for Social Customer Service

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