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DISCOVER THE LATEST
STRATEGIES & TECHNOLOGY
IN SOCIAL CUSTOMER CARE

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Hosted by

FRANKIE SAUCIER

Socially Supportive
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WHY SOCIALLY
SUPPORTIVE?

 

Socially Supportive is the only daily podcast covering all facets of providing customer care via social media. Transform your social customer care program from barely noticed to award-worthy with the insider's view Frankie Saucier delivers five days a week.

Frankie shares her own proven techniques and also takes you behind the scenes with leading executives at top companies executing cutting-edge strategy that stands out with customers.

FOLLOW FRANKIE
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WANT THE HOTTEST INFO FIRST?

JOIN THE SOCIAL PACK FOR THE INSIDE SCOOP

Join the social pack today and be up to speed on the latest tips, tricks and technology used by the hottest pros in the industry. This is real, actionable information you can use today.

JOIN THE DISCUSSION

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LATEST EPISODES

Episode 242 – Convenience is King of Social Customer Care

By Frankie Saucier | 03 Aug 2018

 A free-form Friday episode. On Friday we go freestyle and talk about whatever we want. Because it’s Friday!   Brought…

Episode 240 – 2018 Predictions for Digital Customer Care

By Frankie Saucier | 01 Aug 2018

A Wisdom Wednesday Episode. On Wisdom Wednesday I bring wisdom from the best books, articles, videos etc. and share the highlights…

Episode 239 -Digital Technology Review

By Frankie Saucier | 31 Jul 2018

A Tech Tuesday Episode. All things Technology related to providing digital customer service. Brought to you by: The Social Pack: Get…

Episode 237 – 9 Great Social Media Responses

By Frankie Saucier | 27 Jul 2018

 A free-form Friday episode. On Friday we go freestyle and talk about whatever we want. Because it’s Friday!   Brought…