DISCOVER THE LATEST
STRATEGIES & TECHNOLOGY
IN SOCIAL CUSTOMER CARE

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WHY SOCIALLY
SUPPORTIVE?

 

Socially Supportive is the only daily podcast covering all facets of providing customer care via social media. Transform your social customer care program from barely noticed to award-worthy with the insider's view Frankie Saucier delivers five days a week.

Frankie shares her own proven techniques and also takes you behind the scenes with leading executives at top companies executing cutting-edge strategy that stands out with customers.

FOLLOW FRANKIE
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WANT THE HOTTEST INFO FIRST?

JOIN THE SOCIAL PACK FOR THE INSIDE SCOOP

Join the social pack today and be up to speed on the latest tips, tricks and technology used by the hottest pros in the industry. This is real, actionable information you can use today.

JOIN THE DISCUSSION

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LATEST EPISODES

Episode 186 – Rewind – Your Social Care Playbook

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Episode 185 – Message Me with Joshua March

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Episode 184 – Facebook Transparency Effects on Social Customer Care

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Episode 183 – Rewind – Calculating Holiday Season Staffing Needs

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