Episode 207 – Attracting and Keeping Millennial Employees

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A free-form Friday episode. On Friday we go freestyle and talk about whatever we want. Because it’s Friday!

 

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Announcements:

  • Catch me on Twitter! @FSaucier

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  • New Book coming soon: What Customers Want. Sneak peek for members of the Social Pack.

“Gone is the day where you work at a job for thirty years and retire. Millennials jump around and switch careers. I think it’s important for CEOs to highlight career mobility within a company, so that employees don’t get bored and continue to be stimulated.” – Kabir Sehgal

Book of the Day: How to Attract Millennials To Your Company: And Actually Keep Us! – Caitlin Crommett

Attracting Millennial Employees

Inspired by my discussion with Allyson Boudousquie VP, Market and Product Strategy for Convergys after her panel on the subject at the Incite Group CSS Summit West 2018

  • Why are Millennial employees important
  • What do Millennials want?
    • According to John Bertino’s 10/26/2017 Forbes article titled “Five Things Millennial Workers Want More Than A Fat Paycheck”
      • To be a good fit
      • To work in a positive company culture
      • To make a difference
      • To be mentored
      • To have flexible schedules
  • What can you do in your office?
    • Work with your recruiting and HR team to identify proper candidates
    • Build a positive company culture
      • Model positive behaviors
      • Be nice, and encourage others to be nice
      • Say good morning
    • Offer ways to make a difference
      • Create events where employees can give
        • plant flowers in the neighborhood
        • start an employee emergency fund
      • Join existing charitable organizations
        • Habitat for Humanity
        • Giving tree
    • Allow for mentoring
      • Internal mentoring programs
      • Cross-departmental mentoring
      • External mentoring programs
    • Provide flexible schedules
      • Flex time
      • Work from home (yes I did say that)

Brought to you by:

  • The Social Pack: Get on the inside to stay on the topside. Join today!
  • ParknFly: Save 10% off Posted Rate Reserve Now 
  • bluehostThe Best Web Hosting for just $3.95/month, bluehost is the #1 recommended web hosting by WordPress.org. Every account features 1-click WordPress installation. Plus, bluehost’s trained, in-house experts are there to help 24/7. Their robust help center includes guides, video tutorials and more. You can try them and love them, or get a refund within 30 days fo signing up. Your satisfaction is their top priority and they’re confident you’ll be pleased with their services. Click here to learn more:
  • Ticket Liquidator:  Concerts, Sports Theater tickets. Buy or sell!
  • GoldMedalWineClub.comWine of the Month Club Award-winning wines delivered to your doorstep every month. They never feature bulk wines, private labels, or close outs. Each selection is a genuine, small-production wine crafted by a winery with their family’s reputation on the line in each and every bottle.
  • CraftBeerClub.comGood People Drink Good Beer. Get the finest craft beers from America’s best micro breweries delivered to your door! They search out exceptional craft beers from around the country and then deliver the monthly beer club selections direct-to-you or your gift recipient’s door. You can choose an ongoing beer club membership or Craft Beer Club gifts to ship monthly, every-other-month or even quarterly. This is a fantastic gift for the Craft Beer enthusiast in your life. Give 1 to 12 shipments and receive up to 3 bonus gifts and an additional $25 bonus with your order.
  • OneTravel: Search and compare flights from over 450 airlines.

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About the author, Frankie Saucier

Frankie Saucier created the Socially Supportive podcast because believes that in order to advance digital and social customer care, leaders must come together in a community where colleagues can collaborate on the latest strategies and discuss the best technology. The Socially Supportive podcast creates a space for that community to thrive. She is also the Founder and CEO of Socially Supportive, a digital consultancy that helps brands communicate effectively with customers online. Frankie is a member of several consortiums, including the Social Care Leaders Group, an international group of leaders in the digital and social care space. She has over 20 years' experience in customer experience, including 7 years creating and running the digital customer support team at the 3rd largest cable company in the U.S. She also holds a bachelors in Mass Communications.

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