Top Resources for Social Care Leaders
Welcome to the Resources page! It's filled with products and services I trust. Enjoy!
**I'll receive a commission on the affiliate links below.
- Social Media Marketing World 2018. February 28 - Mar 2, 2018.
- Incite Group Customer Service Summit West. June 7-8, 2018. The best conference for digital and social customer care thought leadership. Ever. In my opinion.
- Clarabridge's Place the Right Bet on Social Care: Domonique Price, Contact Centre Manager, Sky Betting & Gaming uncovers:
- How she addressed social media staffing and development within the company
- The journey to automating social engagement while maintaining efficient operational standards
- What she had to do to keep up with the RequestaBet initiative that was scaling faster than anticipated
- What a year of accelerated growth means in terms of staffing, planning and benchmarking